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Can artificial intelligence rescue customer service?

Sonos faced angry customers when a glitchy app update caused problems, but instead of human agents, they used an AI bot from a startup called Sierra, co-founded by Bret Taylor from OpenAI. Surprisingly, the bot handled the situation well, even finding its own fix for some app issues. Generative AI is becoming popular in customer… Continue reading Can artificial intelligence rescue customer service?

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ChatGPT app now available on Windows, but its currently limited to paid subscribers

OpenAI has released its ChatGPT app for Windows, letting users easily access the AI chatbot while doing other tasks. Some features, like voice modes and cloud connections, are not available yet but will be added later. You can upload files for analysis, and there’s a handy keyboard shortcut (“Alt + Space”) to quickly switch to… Continue reading ChatGPT app now available on Windows, but its currently limited to paid subscribers

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Can AI truly reason? A new Apple study exposes the critical flaw in modern LLMs

  A new study challenges the idea that AI models like those from OpenAI and Google can truly “reason” like humans. Researchers tested 20 of these models, giving them over 8,000 simple math problems. But to avoid AI cheating by remembering answers, they changed the names, numbers, and even added unnecessary details to the questions.… Continue reading Can AI truly reason? A new Apple study exposes the critical flaw in modern LLMs

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Scale High-Performance AI Inference with Google Kubernetes Engine and NVIDIA NIM

The rapid evolution of AI models has driven the need for more efficient and scalable inferencing solutions. As organizations strive to harness the power of AI, they face challenges in deploying, managing, and scaling AI inference workloads. NVIDIA NIM and Google Kubernetes Engine (GKE) together offer a powerful solution to address these challenges. NVIDIA has… Continue reading Scale High-Performance AI Inference with Google Kubernetes Engine and NVIDIA NIM

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Ericsson’s Fida Kibi Shares the Company’s Vision for AI and 5G

At GITEX 2024, one of the largest technology events in the world, Ericsson continues to demonstrate its leadership in the Middle East and Africa’s rapidly evolving digital landscape. The company’s presence at the event highlights its deep commitment to driving technological progress across critical areas like 5G, artificial intelligence, IoT, and cloud solutions. With its… Continue reading Ericsson’s Fida Kibi Shares the Company’s Vision for AI and 5G

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UAE data centres struggling to meet AI demand

Source: https://shorturl.at/HHsLu The UAE has the largest concentration of data centres in the Middle East and North Africa, but it is grappling with a capacity crunch. A surge in demand from the artificial intelligence sector is putting a strain on existing infrastructure, driving up costs and posing a challenge to future growth, industry experts have… Continue reading UAE data centres struggling to meet AI demand

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Prime Minister hails the establishment of three AI Centres of Excellence

Source: https://shorturl.at/j5RH8 The Prime Minister, Shri Narendra Modi, has commended the establishment of three AI Centres of Excellence (CoE), emphasizing their pivotal role in advancing key sectors such as healthcare, agriculture, and sustainable cities. These CoEs are set to drive innovation, boost productivity, and enhance quality of life through cutting-edge AI solutions tailored to address… Continue reading Prime Minister hails the establishment of three AI Centres of Excellence

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Gitex Global 2024: Tech leaders discuss AI’s role in economic transformation

Source: https://shorturl.at/kDrIi Government officials, global industry leaders and experts gathered at Gitex Global 2024 in Dubai for the World Future Economy Digital Leaders Summit, where conversations began charting a course for AI compute-driven economic transformation. Gitex Global 2024, the world’s largest tech event, began at the Dubai World Trade Center, highlighting the next-gen semiconductor market, which… Continue reading Gitex Global 2024: Tech leaders discuss AI’s role in economic transformation

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Microsoft eyes ecosystem tie-ups to make India AI-first nation

Source: https://shorturl.at/WjhEl The Copilot Wave 2 will go beyond individual productivity to business productivity, said Rajesh Jha, global EVP, Experience and Devices at Microsoft. “We’re not building AI for social media or a commerce site. Copilot is a trusted AI companion for human agency, both as an assistant or at work,” said Jha (51) who has… Continue reading Microsoft eyes ecosystem tie-ups to make India AI-first nation

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