This Purchase Policy outlines the terms and conditions under which you may purchase our services and products. By making a purchase through our Services, you agree to comply with this policy.
Greymatterz offers various products and services, including but not limited to MailCRM, AI-enhanced image tools, and social media content creation services. Detailed descriptions and pricing for these products and services are available on our website.
Ordering: To purchase our products or services, you must follow the instructions provided on our website. You may need to create an account and provide payment information.
Payment: Payments are processed through secure payment gateways. You are responsible for providing accurate payment information. We accept various payment methods, including credit cards and other payment services.
Confirmation: Once your payment is processed, you will receive a confirmation email detailing your purchase. This email will serve as your receipt.
Pricing: Prices for our products and services are listed on our website and are subject to change. Any changes in pricing will be updated on our site, and you will be notified if they affect your current purchase.
Taxes: Applicable taxes will be added to the total purchase price as required by law. The final amount charged will include these taxes.
Refunds: Refunds are handled on a case-by-case basis. To request a refund, please contact our support team at support@greymatterz.com. Refund requests must be made within 30 days of purchase unless otherwise stated in specific service agreements.
Cancellations: You may cancel your subscription or service as per the terms outlined in the specific service agreement. Cancellations should be requested through your account settings or by contacting our support team.
Licensing: By purchasing our services, you are granted a limited, non-exclusive, non-transferable license to use the services as described. Any misuse or unauthorized use may result in termination of the service.
Restrictions: You agree not to resell, distribute, or otherwise exploit our products and services without prior written consent from Greymatterz.
For any issues related to your purchase, including refunds or cancellations, please contact our customer support team at support@greymatterz.com. We aim to address and resolve any concerns promptly.
We may update this Purchase Policy from time to time. Any changes will be posted on our website, and the updated policy will apply to all purchases made after the effective date of the changes.
This Purchase Policy is governed by and construed in accordance with the laws of the state of California, USA, without regard to its conflict of laws principles.
For questions or concerns about this Purchase Policy, please contact us at:
Email: info@greymatterz.com
Address: 3840 Park Avenue, STE C-205, Edison, NJ 08820