Terms And Conditions

Thank you for using Greymatterz!

These Terms of Service govern your use of Greymatterz' offerings, including MailCRM, AI services such as image enhancement, social media post creation, and other associated applications and websites (collectively referred to as the “Services”). By accessing or using our Services, you are agreeing to these Terms. This agreement is between you and Greymatterz, a [Company Location/Registration], and includes provisions for resolving disputes through arbitration.

Registration & Access

Minimum Age Requirement:

You must be at least 13 years old to use our Services. If you are under 18, you must obtain permission from a parent or legal guardian

Account Registration:

You must provide accurate information when creating an account, and you are responsible for safeguarding your login credentials. Account sharing is prohibited, and you are liable for all activities that occur under your account.

Third-Party Services:

Our Services may include third-party services, which are subject to their own terms. Greymatterz is not liable for these services.

Using Our Services

Permissible Use:

You may use our Services in accordance with these Terms and applicable laws. You agree to comply with all our usage policies and other documentation we make available to you.

Prohibited Actions:

You may not use the Services for any illegal or harmful purposes. This includes, but is not limited to:

  • Violating any laws or the rights of others.
  • Reverse-engineering or attempting to extract the source code of our Services.
  • Circumventing any restrictions or rate limits we set.
  • Using our Services to develop competitive models or tools.
Software and Updates:

Greymatterz Services may require you to download software that updates automatically. Such software may include open-source components governed by separate licenses.

Content

Your Input & Output:

You may provide input (such as data or instructions) to the Services, which will generate output based on that input. You retain ownership of your input and any associated output generated. However, output may not always be unique to you, as other users might receive similar output from the Services.

Accuracy of Output:

Given the evolving nature of AI, output from our Services may not always be accurate. You are responsible for evaluating the appropriateness of the output for your specific use case, including verifying any factual information.

Opt-Out of Model Training:

If you do not want your input and output to be used for model training purposes, you can opt out by following the instructions in our Help Center.

Payment & Subscription

Billing:

If you subscribe to our paid services, you are responsible for maintaining accurate billing information and providing a valid payment method. You will be charged based on your subscription plan, and renewals will occur automatically unless you cancel. Taxes will be applied where applicable.

Cancellation & Refunds:

You can cancel your subscription at any time. Refunds will only be provided as required by law.

Price Changes:

We may change our prices, and if we do, we will notify you at least 30 days in advance. Price increases will only affect your next renewal, giving you the option to cancel if you do not agree to the new rates.

Termination & Suspension

Termination:

We reserve the right to terminate or suspend your account if you violate these Terms, fail to comply with our usage policies, or if required by law. We may also terminate inactive accounts that do not have a paid subscription after one year of inactivity.

Discontinuation of Services:

If we decide to discontinue any of our Services, we will provide advance notice and issue refunds for any prepaid, unused services.

Limitation of Liability

Disclaimer:

Our Services are provided "as-is," and we disclaim all warranties, whether express or implied. We do not guarantee that the Services will be uninterrupted or error-free, and you agree to use the Services at your own risk.

Liability Cap:

Our liability to you is limited to the amount you paid for the Services during the 12 months preceding the event that gave rise to the claim, or $100, whichever is greater.

Dispute Resolution & Arbitration

Mandatory Arbitration:

In the event of a dispute, you agree to resolve it through final and binding arbitration, unless you opt out within 30 days of account creation.

Class Action Waiver:

You agree to bring disputes only on an individual basis and waive your right to participate in any class action lawsuit or class arbitration.

Changes to These Terms

We may update these Terms periodically. If we make any significant changes, we will notify you at least 30 days in advance. By continuing to use our Services after any changes become effective, you agree to the revised Terms.